Live Chat
Keep website conversations and follow-up in one place.
composer require capell-app/live-chatCheck compatibility before using this Beta extension
Beta does not mean production-ready. Review compatibility, support, site impact, and likely upgrade work before enabling it.
Marketplace listings can describe install impact and data access.
This installs as a Composer package. Check its removal guidance and retained-data policy before uninstalling it.
Checkout is not available for this package right now, so it cannot be bought yet. Review its compatibility and support details meanwhile.
Explore the available extensions on the demo site.
6 captures
Manage conversations and responses
- Manage conversations, attachments and handoffs.
- Configure availability and searchable knowledge sources.
Use it in your project
Set availability for the public chat and decide how conversations reach an operator. Visitors can leave an offline message when nobody is available.
Before you install
Run the commands below in your Capell application. Required dependencies are listed above. After installing a theme, select it for your site in Admin.
-
01
Require the package
composer require capell-app/live-chat -
02
Install the extension
php artisan capell:extension-install capell-app/live-chat
Release and review evidence
Release activity stays visible
These dates come from approved package releases, so you can see the release trail before installing.
- Latest approved release
- v1.1.0-beta.45 Oct 9, 2026
- Recent activity
- 8 approved releases in the last 12 months
Review evidence for this release
Website chat package reviewed with no defects found; the public widget endpoints are keyed per installation, origin-checked, rate limited and return no internal identifiers.
Review reduces risk, but it is not a permanent security guarantee.
- Reviewed version
- 1.1.0-beta.45
- Approval date
- Oct 7, 2026
Areas reviewed
- Strict, maintainable PHP
- Presentation-only public views
- Actions and typed boundaries
- Clean anonymous public output
- Authorisation and input safety
- Declared package boundaries
- Manifest and migration integrity
- Compatibility and interoperability
- Meaningful behavioural tests
- Security and supply-chain checks
- Performance and operational behaviour
- Theme delivery quality where applicable
- Marketplace claims matched to behaviour
- AI-assisted analysis with human accountability
Accepted limitations
- AI replies depend on a configured third-party provider and fall back to human handoff when it is unavailable.
Access follows the account that owns the extension. Review the release trail and verification evidence here before installing.
Release notes and maintenance evidence
- Total downloads
- 0
- Last downloaded
- No downloads yet
Version history
8 releasesv1.1.0-beta.45Oct 9, 2026v1.1.0-beta.44Oct 8, 2026v1.1.0-beta.43Oct 8, 2026v1.1.0-beta.42Oct 7, 2026v1.1.0-beta.41Oct 4, 2026v1.1.0-beta.40Oct 1, 2026v1.1.0-beta.39Sep 29, 2026v1.1.0-beta.38Sep 23, 2026
Before checkout
Know who owns access and what happens next
Payment, customer account ownership, site activation, and package access are separate steps. The checkout reference lets support trace a problem without moving the licence to another account.
Who processes the payment and taxes?
Lemon Squeezy is the seller and hosts paid marketplace checkout. Any VAT due is calculated and added by Lemon Squeezy at checkout, and Lemon Squeezy issues the tax receipt. Capell does not collect card details; it activates the matching marketplace licence after payment is confirmed.
Which account owns the licence?
The signed-in customer account that completes checkout owns the Capell licence, support history, and future install access. Capell surfaces a link to the tax receipt issued by Lemon Squeezy. Use the intended organisation account before paying.
How does the site receive package access?
The install flow connects the licence to the requesting site. Paid and private packages then use authenticated Composer access from the customer account that owns the licence.
What happens if checkout is cancelled or expires?
No licence is created until Lemon Squeezy confirms payment. After a cancellation or expired quote, return to the same marketplace listing and start a fresh checkout so price and package details are recalculated.
How do I request a refund?
Use the order link on the Lemon Squeezy receipt and request the refund through the Lemon Squeezy order receipt. If the receipt or order link is unavailable, contact Capell support so the payment and access record can be traced.
What should I do if access does not appear?
Keep the checkout reference from the page or receipt and contact support before trying another account. Support can trace the payment, customer account, licence, and connected site from that reference.