Knowledge Base
Publish a help centre and learn which answers need work.
- Version
- 1.1.9
- Released
- 10 November 2026
- Requires
- Discovery Foundation
- Licence
- Commercial
Price £39.00
Check access and installationCheck your application before checkout
What it solves
The problem
Our support team repeatedly answers questions that customers could resolve themselves.
What your site gets
The site has a public help centre whose articles can receive reader feedback.
Questions buyers ask
- How do readers find help?
- Visitors can browse collections and search published help content.
- Can articles be revised?
- Editors manage versioned articles and related content in the admin.
- What feedback can teams review?
- Reader feedback helps support teams identify articles that need attention.
Use it in your project
Organise help articles into collections, keep versions as guidance changes and review reader feedback to find gaps in your documentation.
Picture it on your site
For a help centre, begin with the questions customers repeatedly ask and organise the articles around those tasks. Review a version change and reader feedback before expanding the collection. The useful outcome is maintained guidance that resolves a real question, with a clear owner for keeping it accurate as the product changes.
5 captures
Keep publishing work moving
- Manage collections and versioned help articles.
- Offer public browsing, search and article feedback.
Is this right for your project?
A publishing process people can follow
Start with the journey from a draft to a published page, not a list of status names. Who writes it, who checks it and who is responsible for the publication date? Choose the controls that match that journey. The benefit is a repeatable editorial process with fewer changes made outside the CMS; your team still supplies the content standards and the people who make publishing decisions.
Prove one complete release
Use a representative article or page to check editing, review, publication and the public result together. Include the site, language and related content that matter to your project. A scheduled record or approved status is only part of the result: visitors must see the right content at the right URL, and editors need to know how to correct it afterwards.
One customer organisation; up to 5 named users. Each entitlement covers one production website or application and up to two non-production environments, with a maximum of three active installations.
12 months of protected downloads, updates and included standard support.
You may ask Capell for a full refund within 14 days of purchase. Requests are assessed case by case against the recorded order, access and support history. This applies to live paid first-party packages; third-party author sales have separate terms. Read the Refund Policy
Renewal is charged at the price current when you renew. The price is shown before you pay.
Marketplace listings can describe install impact and data access.
This installs as a Composer package. Check its removal guidance and retained-data policy before uninstalling it.
Paid checkout adds access to the purchasing account after payment. Review compatibility and site impact, then follow the installation steps for this package.
This listing has no page of its own in the demo. Open the demo to see Capell running.
Before you install
Review the impact below before running the commands in a covered Capell application, starting with a non-production environment. Required dependencies are listed above.
- Admin and public surfaces
- The package declares: administration screens, frontend integration, public routes. Review the release documentation for configuration and exposure in your application.
- Data and migrations
- Database migrations are declared. The installation flow can change your database; back up data and review the release migrations before installing. Reads and writes Capell content structures required by the package; public output receives rendered content only.
- Background work
- Scheduled background work is declared. Keep the host scheduler running and check the release documentation for queue workers, frequencies and pruning configuration.
- Access controls
- Access-control changes are not described here. Confirm the required roles and grants with the publisher.
- Removal and retained data
- A verified uninstall and retained-data assessment is not available here. Removing the Composer package does not establish that its data is deleted. Confirm cleanup, retention and dependencies with the publisher before removal.
-
01
Prepare protected Composer access
Sign in to the account with active package access. Open its generated installation instructions and configure the protected Composer repository before running the commands below. Keep access credentials private. Open my package installation instructions
-
02
Require the package
composer require capell-app/knowledge-base -
03
Install the extension
php artisan capell:extension-install capell-app/knowledge-base -
04
Activate the package licence
In this site’s Admin, open Marketplace, find Knowledge Base (capell-app/knowledge-base), and activate its licence using the purchase licence key if requested. This activates the package you have already installed. Wait for the Marketplace operation to succeed before continuing; keep its queue worker running.
-
05
Report the installed package
php artisan capell:marketplace:heartbeat
Release and review evidence
Release activity stays visible
These dates come from approved package releases, so you can see the release trail before installing.
- Latest approved release
- v1.1.9 Nov 10, 2026
- Recent activity
- 13 approved releases in the last 12 months
Review evidence for this release
Help-centre package reviewed with no defects found; public article, index and AI-readable routes are slug-constrained and emit typed payloads rather than raw records.
Review reduces risk, but it is not a permanent security guarantee.
- Reviewed version
- 1.1.9
- Approval date
- Nov 8, 2026
Areas reviewed
- Strict, maintainable PHP
- Presentation-only public views
- Actions and typed boundaries
- Clean anonymous public output
- Authorisation and input safety
- Declared package boundaries
- Manifest and migration integrity
- Compatibility and interoperability
- Meaningful behavioural tests
- Security and supply-chain checks
- Performance and operational behaviour
- Theme delivery quality where applicable
- Marketplace claims matched to behaviour
- AI-assisted analysis with human accountability
Accepted limitations
- Public routes can be disabled by configuration, in which case only the admin side of the package is available.
Access follows the account that owns the extension. Review the release trail and verification evidence here before installing.
Release notes and maintenance evidence
Version history
Showing the 10 most recent of 13 approved releases-
v1.1.9Nov 10, 2026 -
v1.1.8Nov 2, 2026 -
v1.1.7Oct 28, 2026 -
v1.1.6Oct 20, 2026 -
v1.1.5Oct 17, 2026 -
v1.1.3Oct 9, 2026 -
v1.1.2Oct 8, 2026 -
v1.1.1Oct 8, 2026 -
v1.1.0Oct 7, 2026 -
v1.1.0-beta.41Oct 4, 2026
Before checkout
Know who owns access and what happens next
Payment, customer account ownership, site activation, and package access are separate steps. The checkout reference lets support trace a problem without moving the licence to another account.
Who processes the payment and taxes?
Lemon Squeezy is the seller and hosts paid marketplace checkout. Any VAT due is calculated and added by Lemon Squeezy at checkout, and Lemon Squeezy issues the tax receipt. Capell does not collect card details; it activates the matching marketplace licence after payment is confirmed.
Which account owns the licence?
The signed-in customer account that completes checkout owns the Capell licence, support history, and future install access. Capell surfaces a link to the tax receipt issued by Lemon Squeezy. Use the intended organisation account before paying.
How does the site receive package access?
The install flow connects the licence to the requesting site. Paid and private packages then use authenticated Composer access from the customer account that owns the licence.
What happens if checkout is cancelled or expires?
No licence is created until Lemon Squeezy confirms payment. After a cancellation or expired quote, return to the same marketplace listing and start a fresh checkout so price and package details are recalculated.
How do I request a refund?
There is no self-service refund button. Email [email protected] within 14 days of purchase with the account email, the order or receipt reference, the package and your reason. Capell reviews the recorded purchase and, where approved, submits the refund through Lemon Squeezy. Read the Refund Policy
What should I do if access does not appear?
Keep the checkout reference from the page or receipt and contact support before trying another account. Support can trace the payment, customer account, licence, and connected site from that reference.