Live Chat
Keep website conversations and follow-up in one place.
- Version
- 1.1.1
- Released
- 20 October 2026
- Requires
- Contacts
- Licence
- Commercial
Price £39.00
Check access and installationCheck your application before checkout
Use it in your project
Set availability for the public chat and decide how conversations reach an operator. Visitors can leave an offline message when nobody is available.
Picture it on your site
For a service enquiry channel, agree the hours someone can answer and the information visitors need when nobody is available. Try both a live conversation and an offline message before launch. Chat is useful when the response process is staffed; adding the interface alone does not give customers a reliable support service.
6 captures
Manage conversations and responses
- Manage conversations, attachments and handoffs.
- Configure availability and searchable knowledge sources.
Is this right for your project?
Give responses an owner
Collecting a message is only useful when somebody knows what to do next. Decide who reviews incoming activity, what a visitor should hear back and when a record can be closed or removed. The package can provide the supported collection or moderation workflow; your team supplies response times, escalation rules and the tone of the conversation.
Follow a visitor through the workflow
Try the public interaction as a visitor, then find the resulting record in the admin and complete the staff task. Check validation, permissions and what happens when a response cannot be delivered. This is a better launch check than testing the form alone, because it proves that the interaction reaches the people responsible for handling it.
You may ask Capell for a full refund within 14 days of purchase. Requests are assessed case by case against the recorded order, access and support history. This applies to live paid first-party packages; third-party author sales have separate terms. Read the Refund Policy
Your renewal price stays locked while you renew continuously, including during the grace period. After a full lapse, renewal uses the current list price.
Marketplace listings can describe install impact and data access.
This installs as a Composer package. Check its removal guidance and retained-data policy before uninstalling it.
Paid checkout adds access to the purchasing account after payment. Add a free package to your account, then review compatibility and site impact before installing it.
Explore the available extensions on the demo site.
Before you install
Run the commands below in your Capell application. Required dependencies are listed above. After installing a theme, select it for your site in Admin.
-
01
Require the package
composer require capell-app/live-chat -
02
Install the extension
php artisan capell:extension-install capell-app/live-chat
Release and review evidence
Release activity stays visible
These dates come from approved package releases, so you can see the release trail before installing.
- Latest approved release
- v1.1.1 Oct 20, 2026
- Recent activity
- 10 approved releases in the last 12 months
Review evidence for this release
Website chat package reviewed with no defects found; the public widget endpoints are keyed per installation, origin-checked, rate limited and return no internal identifiers.
Review reduces risk, but it is not a permanent security guarantee.
- Reviewed version
- 1.1.1
- Approval date
- Oct 19, 2026
Areas reviewed
- Strict, maintainable PHP
- Presentation-only public views
- Actions and typed boundaries
- Clean anonymous public output
- Authorisation and input safety
- Declared package boundaries
- Manifest and migration integrity
- Compatibility and interoperability
- Meaningful behavioural tests
- Security and supply-chain checks
- Performance and operational behaviour
- Theme delivery quality where applicable
- Marketplace claims matched to behaviour
- AI-assisted analysis with human accountability
Accepted limitations
- AI replies depend on a configured third-party provider and fall back to human handoff when it is unavailable.
Access follows the account that owns the extension. Review the release trail and verification evidence here before installing.
Release notes and maintenance evidence
- Total downloads
- 0
- Last downloaded
- No downloads yet
Version history
10 releases-
v1.1.1Oct 20, 2026 -
v1.1.0Oct 17, 2026 -
v1.1.0-beta.45Oct 9, 2026 -
v1.1.0-beta.44Oct 8, 2026 -
v1.1.0-beta.43Oct 8, 2026 -
v1.1.0-beta.42Oct 7, 2026 -
v1.1.0-beta.41Oct 4, 2026 -
v1.1.0-beta.40Oct 1, 2026 -
v1.1.0-beta.39Sep 29, 2026 -
v1.1.0-beta.38Sep 23, 2026
Before checkout
Know who owns access and what happens next
Payment, customer account ownership, site activation, and package access are separate steps. The checkout reference lets support trace a problem without moving the licence to another account.
Who processes the payment and taxes?
Lemon Squeezy is the seller and hosts paid marketplace checkout. Any VAT due is calculated and added by Lemon Squeezy at checkout, and Lemon Squeezy issues the tax receipt. Capell does not collect card details; it activates the matching marketplace licence after payment is confirmed.
Which account owns the licence?
The signed-in customer account that completes checkout owns the Capell licence, support history, and future install access. Capell surfaces a link to the tax receipt issued by Lemon Squeezy. Use the intended organisation account before paying.
How does the site receive package access?
The install flow connects the licence to the requesting site. Paid and private packages then use authenticated Composer access from the customer account that owns the licence.
What happens if checkout is cancelled or expires?
No licence is created until Lemon Squeezy confirms payment. After a cancellation or expired quote, return to the same marketplace listing and start a fresh checkout so price and package details are recalculated.
How do I request a refund?
Use the order link on the Lemon Squeezy receipt and request the refund through the Lemon Squeezy order receipt. If the receipt or order link is unavailable, contact Capell support so the payment and access record can be traced.
What should I do if access does not appear?
Keep the checkout reference from the page or receipt and contact support before trying another account. Support can trace the payment, customer account, licence, and connected site from that reference.